Automate Manual Processes That Require Judgment
Intelligent Automation goes beyond traditional RPA. We build AI-powered systems that handle unstructured data, exercise judgment, and work across your existing systems.
What Is Intelligent Automation?
Beyond traditional RPA
Traditional automation (RPA) handles structured, rule-based tasks. Intelligent Automation adds AI to handle the hard parts: reading unstructured documents, making judgment calls, handling exceptions, and routing based on content — not just rules.
The result: automation that handles 80–95% of your process volume automatically, with smart exception queues for the rest.
Key Capabilities
What we automate
Document Processing
AI that reads, understands, and processes any document format — PDFs, scanned images, Word docs, emails, forms. Extract structured data, validate against rules, route to the right destination.
- Invoice processing and AP automation
- Contract extraction
- Application form processing
- PO matching
- Expense report processing
Workflow Automation Across Systems
End-to-end process automation spanning multiple business systems — ERP, CRM, HRIS, email, databases. Connect systems that were never designed to talk to each other.
- Order-to-cash automation
- Purchase-to-pay workflows
- Employee onboarding
- Customer onboarding
- Approval and escalation routing
Email and Communication Automation
AI-powered email processing that reads, classifies, extracts information, and routes or responds automatically. Handles inbound requests, notifications, and follow-ups at scale.
- Customer inquiry triage
- Vendor communication management
- Automated acknowledgements
- SLA notifications
- Contract expiry alerts
Data Extraction and Validation
Extract structured data from any source — documents, web pages, emails, legacy systems — validate against business rules, enrich with external data, load into target systems.
- Multi-source data aggregation
- ERP master data enrichment
- Compliance data collection
- Regulatory reporting
Comparison
Intelligent Automation vs Traditional RPA
| Capability | Traditional RPA | AVIX Intelligent Automation |
|---|---|---|
| Unstructured documents | ❌ Cannot read | ✅ Handles any format |
| Judgment & exceptions | ❌ Fails on variation | ✅ AI handles complexity |
| Natural language | ❌ Keyword matching only | ✅ Semantic understanding |
| Process change tolerance | ❌ Breaks on UI changes | ✅ Adapts to variation |
| Typical automation rate | ❌ 40–60% | ✅ 80–95% |
Implementation Process
How we implement
Process Assessment
Map current process, measure volume and cost, identify automation potential, rank opportunities by impact/effort.
Solution Design
Design automation architecture, exception handling rules, system integrations, success metrics and SLAs.
Development
Build and test automation workflows iteratively. Weekly demos on test data.
Parallel Run
Run automation alongside manual process to validate accuracy and edge cases.
Production Deployment
Full launch, monitoring setup, exception queue, team training, handover documentation.
Integrations
Systems we connect
ERP
SAP S/4HANA, Oracle ERP, Microsoft Dynamics 365, NetSuite
CRM
Salesforce, HubSpot, Microsoft Dynamics CRM
Document Mgmt
SharePoint, Google Drive, Box, Dropbox
Microsoft 365, Google Workspace
Databases
PostgreSQL, MySQL, SQL Server, MongoDB, Snowflake
FAQ
FAQs – Intelligent Automation
Common questions about intelligent automation
Intelligent automation goes beyond traditional RPA by handling unstructured data, making decisions, and adapting to changing inputs. Unlike rule-based bots, it uses AI to process documents, emails, and complex workflows.
Explore More
Related services & resources
AI application development
RAG systems, AI agents & enterprise chatbots built for production
AWS infrastructure
Scalable cloud infrastructure for automation workloads
How our automation delivery works
Phased approach: discovery, build, parallel run, go-live
Invoice automation case study
Real document automation project with documented outcomes
Manufacturing AI automation
Invoice processing, predictive maintenance & quality inspection
Talk to an expert
Get a free 30-minute consultation on your automation use case
Speak with an expert
Connect with an AVIX product expert to learn more about our automation offerings.
Contact SalesOr email: [email protected]