Avix Labs

Automate Manual Processes That Require Judgment

Intelligent Automation goes beyond traditional RPA. We build AI-powered systems that handle unstructured data, exercise judgment, and work across your existing systems.

What Is Intelligent Automation?

Beyond traditional RPA

Traditional automation (RPA) handles structured, rule-based tasks. Intelligent Automation adds AI to handle the hard parts: reading unstructured documents, making judgment calls, handling exceptions, and routing based on content — not just rules.

The result: automation that handles 80–95% of your process volume automatically, with smart exception queues for the rest.

Key Capabilities

What we automate

Document Processing

AI that reads, understands, and processes any document format — PDFs, scanned images, Word docs, emails, forms. Extract structured data, validate against rules, route to the right destination.

  • Invoice processing and AP automation
  • Contract extraction
  • Application form processing
  • PO matching
  • Expense report processing

Workflow Automation Across Systems

End-to-end process automation spanning multiple business systems — ERP, CRM, HRIS, email, databases. Connect systems that were never designed to talk to each other.

  • Order-to-cash automation
  • Purchase-to-pay workflows
  • Employee onboarding
  • Customer onboarding
  • Approval and escalation routing

Email and Communication Automation

AI-powered email processing that reads, classifies, extracts information, and routes or responds automatically. Handles inbound requests, notifications, and follow-ups at scale.

  • Customer inquiry triage
  • Vendor communication management
  • Automated acknowledgements
  • SLA notifications
  • Contract expiry alerts

Data Extraction and Validation

Extract structured data from any source — documents, web pages, emails, legacy systems — validate against business rules, enrich with external data, load into target systems.

  • Multi-source data aggregation
  • ERP master data enrichment
  • Compliance data collection
  • Regulatory reporting

Comparison

Intelligent Automation vs Traditional RPA

CapabilityTraditional RPAAVIX Intelligent Automation
Unstructured documentsCannot readHandles any format
Judgment & exceptionsFails on variationAI handles complexity
Natural languageKeyword matching onlySemantic understanding
Process change toleranceBreaks on UI changesAdapts to variation
Typical automation rate40–60%80–95%

Implementation Process

How we implement

1

Process Assessment

Map current process, measure volume and cost, identify automation potential, rank opportunities by impact/effort.

2

Solution Design

Design automation architecture, exception handling rules, system integrations, success metrics and SLAs.

3

Development

Build and test automation workflows iteratively. Weekly demos on test data.

4

Parallel Run

Run automation alongside manual process to validate accuracy and edge cases.

5

Production Deployment

Full launch, monitoring setup, exception queue, team training, handover documentation.

Integrations

Systems we connect

ERP

SAP S/4HANA, Oracle ERP, Microsoft Dynamics 365, NetSuite

CRM

Salesforce, HubSpot, Microsoft Dynamics CRM

Document Mgmt

SharePoint, Google Drive, Box, Dropbox

Email

Microsoft 365, Google Workspace

Databases

PostgreSQL, MySQL, SQL Server, MongoDB, Snowflake

FAQ

FAQs – Intelligent Automation

Common questions about intelligent automation

Intelligent automation goes beyond traditional RPA by handling unstructured data, making decisions, and adapting to changing inputs. Unlike rule-based bots, it uses AI to process documents, emails, and complex workflows.

Speak with an expert

Connect with an AVIX product expert to learn more about our automation offerings.

Contact Sales

Or email: [email protected]